SMR228 effective conflict management requires various skills such as creative problem-solving. Moreover, conflict management is the process of resolving disputes between individuals or in a workplace. Strong conflict resolution skills enable effective handling of workplace issues. Additionally, conflict may grow leading to low productivity and workplace morale. Conflict management is a key managerial skill that involves using different tactics depending on the situation. Contrarily, creative problem solving is an approach that identifies unique solutions to issues through the process of problem identification and resolution planning. Furthermore, a person requires constant improvement to encourage consistent innovation to build this skill.
ESSENTIAL SKILLS FOR SMR228 EFFECTIVE CONFLICT MANAGEMENT
Good communication is a critical skill for SMR228 effective conflict management. Clear and accurate communication may help to avoid unnecessary conflicts in the workplace. Moreover, in the handling of workplace issues, emotional intelligence helps to understand the feelings of other people and how to handle them. It may entail compromising, identifying triggers, and helping others. Similarly, creative problem-solving is an essential skill that helps to resolve conflicts. It involves verbal communication, conflict analysis, creativity, and decision-making. Furthermore, it helps to provide solutions to conflicts.
WAYS OF IMPROVING CREATIVE PROBLEM-SOLVING SKILLS
The first step to improving creative problem-solving skills is using a strategic framework that helps to break down issues. Primarily, it involves gathering information, identifying relationships, developing a solution, and implementing the solution. Moreover, practicing empathy helps in handling of workplace issues as it enhances the ability to see the perspectives of others. Resultantly, this helps in SMR228 effective conflict management through the development of suitable solutions to resolve conflicts. Leaders need to practice persistence as some problems may take more time to solve than others. This is by consistently seeking information and resources, and trying different solutions until a working solution arises.
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