This research evaluates the diverse techniques and impacts of conflict resolution. Conflict resolution is a way of finding a peaceful co-existence between two disagreeing parties. Therefore, for conflict resolution to exist, there must be a conflict. There exist various conflict resolution techniques to address different conflicts. First is arbitration, whereby a third party, an arbitrator, is invited to solve the conflict. Secondly, negotiation whereby the two parties arrive at a peaceful resolution on their own. Thirdly, postponement in which the conflict is set for solving later. Also, total surrender whereby one party lets the other party win is a conflict resolution technique. After identification, implementation of conflict resolution techniques is undertaken.
techniques and impacts of conflict resolution
IMPLEMENTATION OF CONFLICT RESOLUTION IN ORGANIZATIONS
In completely solving a conflict, implementation of the conflict resolution techniques is crucial. First, the strategizing of implementation methods is essential to achieve success. The first step is creating a corporate policy with an exclusive summary of values and objectives. Next is documenting the conflict management program for the availability of future reference. The documentation gives a basis for handling conflict in the future. Afterward is training the parties on how the implementation will take place. Finally, revision of the conflict resolution technique is done and necessary changes made. Therefore, the organization should settle on the technique likely to be accepted. Implementation will either result in a positive or negative impacts of conflict resolution.
implementation of conflict resolution in organizations
THE IMPACTS OF CONFLICT RESOLUTION IN ORGANIZATIONS
Conflict resolution can either be a good thing or a bad thing for organizations. In this paper, the focus is on the positive impacts of conflict resolution. First, conflict resolution ensures a unitedness among the conflicting parties. Secondly, finding a resolution among conflicting parties builds trust between them. Furthermore, employees are more productive when conflict resolution techniques are incorporated in solving conflicts. Also, conflict resolution sets a precedent for future reference in the case of another conflict. Solving conflicts is beneficial to the organization as a whole as it can attract investors. The investors are assured of a peaceful resolution in the case of a conflict arising and business continuity.
impacts of conflict resolution in organizations
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