This essay discusses the service process for quality and patient safety improvement. Healthcare facilities and personnel must have an effective structure to ensure accurate and quality service delivery. Structure measures assess the accessibility, availability, and quality of resources for quality improvement in healthcare. The right process that caters to all patient needs is necessary. Process measures assess the delivery of health care services by clinicians and providers. Clinicians must also evaluate the process outcomes to develop ways to improve patient safety. They can do this by conducting outcome measures. Various environmental and behavioural factors affect the results in particular ways, as well.
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PRACTICAL APPROACHES FOR DELIVERING PATIENT SAFETY IMPROVEMENT
To ensure quality improvement in healthcare, we must first ensure that we meet a basic level of safety. Additionally, quality healthcare services require a strong regulatory component. Regulations define minimum levels of capability or expected performance. From there, we can conduct more research on alternative ways to improve patient safety. Healthcare practitioners can adopt monitoring mechanisms such as surveillance systems. These systems serve to identify problems and undertake corrective measures to maintain the required performance levels. Since patient safety improvement is vital, regulative measures are still insufficient. Lastly, there is a need for careful alignment of regulatory, economic, professional, and other incentives in the external environment.
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SAFETY PROCESS FOR QUALITY, LEADERSHIP AND IMPLEMENTATION OF PATIENT SAFETY MEASURES
Effective leadership involves the implementation of the most suitable ways to improve patient safety. Leaders must take the initiative to implement successful change initiatives even with high-risk probabilities. Therefore, some of the management practices that promote patient safety improvement include the actions of balancing the tension between production efficiency and reliability. Also, Leaders must also create and sustain trust in the entire organization. Managers must involve themselves in the active management of change processes to ensure quality improvement in healthcare. This entails engaging workers in decision making pertaining to work design and workflow. Lastly, organizations become ‘learning institutions’ through the adoption of knowledge management practices.
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