This paper analyzes the interpersonal communication skills and non-verbal cues used in communication. Interpersonal communication is the process by which people exchange information through verbal and non-verbal messages. It is communication that takes place between people who are interdependent and have some knowledge of each other These non-verbal messages include the tone of voice, gestures, open body language, and facial expressions. Without speech, a person can use these ques to know the intentions or emotional state of the other person.
interpersonal communication skills and non-verbal ques at;
ESSENTIAL INTERPERSONAL COMMUNICATION SKILLS IN BUSINESS
Interpersonal communication skills are important in business include. Verbal communication involves audibility, asking questions, and matching the voice with body language. Active listening entails listening beyond what is said. This helps the listener to provide more thoughtful answers. Negotiation is also a skill in communication. It is important in situations where there is a conflict or contract creation. A positive attitude shows the interest of the business people in the discussion. Assertiveness where an individual is confident in the expression of their opinions and needs and is ready to answer any concerns. Assertiveness creates an interest in communication. Display of open body languages like nodding and eye contact shows interest. Body language is however classified as non-verbal ques but is essential in communication.
essential interpersonal communication skills in business
NON VERBAL QUES THAT SHOW CONFIDENTIALITY AT WORK
At workplaces, non-verbal ques display confidentiality. These cues include; response to other non-verbal ques. This involves paying close attention to their voice and body language. It also involves ques that suggest the need for a break or a concern. Full attention involves squaring the body towards them which conveys attentiveness and creates open body language. Appropriate voice tone separates the actual words from the non-verbal elements of the voice which include, tone, pitch, volume, articulation, pacing, and pausing. Initiating interaction through handshakes or eye contact attracts the attention of the listener. These other and non-verbal cues are important interpersonal communication skills at workplaces.
non-verbal cues that show confidentiality at work
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