Understanding organizational behavior enables managers to promote cordial industrial relations. Moreover, organizational behavior deals with the prediction, control, and understanding of human behavior in an organization. Additionally, it is the study of individual and group performance and activity within an organization. Organizational behavior also examines human behavior in a work environment and determines its impact on job structure, performance, communication, leadership, and motivation. Furthermore, it is the systematic study and application of knowledge about how individuals and groups act within the organization that they work. The studies of organizational behavior also put a focus on leadership behavior, group structure, attitude development, and perception.
THE IMPORTANCE OF UNDERSTANDING ORGANIZATIONAL BEHAVIOR
Understanding organizational behavior enables the effective utilization of people working in an organization. Resultantly, this leads to the success of group activity within an organization. Additionally, organizational behavior helps managers to understand the basis of motivation and what they need to motivate their subordinates. Moreover, it helps to maintain cordial industrial relations which increases the overall productivity of an industry. Also, it helps managers to apply appropriate motivational techniques following the nature of individual employees. Organizational behavior also helps to improve the interpersonal relations in an organization.
THE OBJECTIVES OF CORDIAL INDUSTRIAL RELATIONS
Primarily, cordial industrial relations help to safeguard the interest of labor and management. This is by securing a high level of mutual understanding and goodwill to enhance group activity within an organization. Also, cordial industrial relations raise the productivity of an organization by arresting the tendency of higher labor turnover and frequent absenteeism. Understanding organizational behavior enables managers to ensure cordial industrial relations to avoid industrial conflicts and develop harmonious relations. Additionally, these relations helps to establish and maintain industrial democracy through sharing the gains of the organization and associating labor in the decision-making process. They also help to bring down strikes and lockouts by attending to the grievances of workers.
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