The following rubric will be used to assess your project. The rubric is a detailed list of the specific expectations your project submission must meet to demonstrate mastery of the competency. You may resubmit the project until you have demonstrated mastery of each rubric row.
This competency has a Learning Resources area. This area includes units with resources such as readings and videos, which have been provided to help support your work on this project. You may be wondering how what you’re working on in the project fits together with these units. The following table shows how the different rubric rows align to the units.
If you need more help with a particular rubric row, you can use the resources in the matching unit to help support your work.
| Analyzing the Situation | Which Resources Can Help? | |
| Analyzes the factors contributing to the conflict, including contributors’ communication techniques and the conflict management style used for determining how these factors contributed to the conflict | ☐ Mastered ☐ Not Yet |
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| Analyzes the scenario for potential impacts related to corporate culture, including communication techniques and emotional aspects demonstrated by leadership, and provides examples to support your claims | ☐ Mastered ☐ Not Yet |
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| Conflict Resolution | Which Resources Can Help? | |
| States the desired outcome of the conflict resolution | ☐ Mastered ☐ Not Yet |
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| Recommends specific action steps that should be taken for effectively managing the conflict and achieving the desired outcome stated above; for each action step, indicates how the step contributes to the conflict solution and proposes a recommended timeline for completing the action step | ☐ Mastered ☐ Not Yet |
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| Communication Strategies | Which Resources Can Help? | |
| Describes a strategic communication approach for employing recommended conflict resolution and approaches, including include appropriate communication platforms to relay the information to the intended audience, including virtual employees | ☐ Mastered ☐ Not Yet |
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| Suggests best practices that will be used moving forward to communicate effectively, highlighting approaches to using the communication strategies and platforms outlined above for conflict prevention, communication, and effective collaboration | ☐ Mastered ☐ Not Yet |
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| Describes how communication strategies and best practices identified will support ethnically and generationally diverse and virtual teams and facilitate a communicative and positive environment | ☐ Mastered ☐ Not Yet |
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| Recommendations | Which Resources Can Help? | |
| Describes corrective actions that must be taken by leadership to achieve the desired outcome and prevent future conflict, highlighting which stakeholders must be involved considering the diverse workforce and virtual employees | ☐ Mastered ☐ Not Yet |
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| General | Which Resources Can Help? | |
| Clearly conveys meaning with correct grammar, sentence structure, and spelling; shows understanding of audience and purpose | ☐ Mastered ☐ Not Yet |
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| Lists sources where needed using citation methods with no major errors | ☐ Mastered ☐ Not Yet |
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